1. THESE TERMS

    1. What these terms cover. These terms and conditions and our Privacy Policy (together the “Terms”) are the Terms on which you may access and use our websites and the Terms on which we provide our goods or services to you. For clarity, our goods and services include without limitation goods that we may supply via our online shop, our directory listings, our calendar and our quizzes and contests.
    2. Why you should read them. Please read these Terms carefully before you use our websites, services or submit any order to us. These Terms tell you who we are, how we will provide products to you, how you and we may change or end the contract, what to do if there is a problem and other important information. By accessing or using our websites, using our services, ordering any of our products or interacting with us electronically, you agree to these Terms. If you do not agree to these Terms, you must not use our websites.
    3. Changes to these Terms. We reserve the right to change these Terms at any time. In the event, such change shall be communicated by modifying the terms and conditions page on our website. Even if we fail to warn you on the website, the new Terms shall still be legal and binding from the stated date.
    4. Translations. The original language of these Terms is English. While several translations may be provided by us for your convenience, in case of any discrepancies, the English version shall supersede other versions.
  2. INFORMATION ABOUT US & HOW TO CONTACT US

    1. Who we are. We are Csillámvilág Body Art Kft., referred to as “us”, “our” and “we” in these Terms. We are a company registered in Hungary. Our registered address is CsillamVilag Body Art Kft., 2370 Dabas, Ady Endre u. 29/a, Hungary.
    2. Our websites. Our websites where we provide services and products to you include but are not limited to csillamvilag.com, csillamvilag.hu, glitterify.me, snazaroo.hu, eulenspiegel.hu, diamond-fx.hu, arcfestesmintak.hu, csillam.hu, csillam-tetovalas.hu, festosablon.hu, hennalap.com, and all their subdomains, subsites, Facebook pages, and any other online presence (our “websites”).
    3. How to contact us. You can contact us by telephoning our customer service team at +36 1 781 3422 or by writing to us at sales@glitterify.me or CsillamVilag Body Art Kft., Szív u. 18. földszint, 1063 Budapest, Hungary.
    4. How we may contact you. If we have to contact you we will do so by telephone or by writing to you at the email address or postal address you have provided to us.
  3. USE OF OUR WEBSITES

    1. Intellectual property rights. All content and functionality provided by us on our websites, including but not limited to text, graphics, logos, icons, images and videos, and the selection and arrangement thereof, is the exclusive property of ours and is protected by international copyright laws. All rights not expressly granted are reserved. All content and functionality obtained from third party sources that may be used on our websites is acknowledged as the property of that third party licensor and/or copyright owner.
    2. Our trade marks. The trade marks, service marks, designs, and logos (together our “Trade Marks”) displayed on our websites are registered and unregistered Trade Marks belonging to us or our licensors. You agree that you will not refer to or attribute any information to us or our licensors in any public medium (e.g., press release, other websites) for advertising or promotion purposes, or for the purpose of informing or influencing any third party and that you will not use or reproduce any Trade Mark of, or imply any endorsement by or relationship with us or our licensors, without the explicit, written permission of the respective Trade Mark owner.
    3. Who may use our websites. You may only use your websites if you are legally an adult capable of entering into legal contracts, or a minor aged 14 or over supervised by a parent or legal guardian.
    4. Accessing our websites. We do not guarantee that our websites, or any content on it, will always be available or be uninterrupted. Access to our websites are permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our websites without notice. We will not be liable to you if for any reason our websites are unavailable at any time or for any period. We reserve the right to prevent, suspend or remove your access to any of our websites (or part of our websites) for any reason without notice.
    5. Use of content on our websites. We hereby grant you a non-exclusive, non-transferable license for the term hereof to access, download, display, and print one copy of the content and functionality displayed on our websites (“Site Content”) on any single computer solely for your personal use, provided that you do not modify the Site Content in any way and that you retain all copyright and other proprietary notices displayed on the site content. You may not otherwise reproduce, modify, distribute, transmit, post, or disclose the Site Content without our prior written consent.
    6. No reliance on information. The content on our websites are provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our websites. Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date.
    7. Viruses. We do not guarantee that our websites will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software. You must not misuse our websites by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our website, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
  4. UPLOADING/SUBMITTING CONTENT TO US & OUR WEBSITES

    1. Standards you agree to if you upload and/or submit content. By posting content on our websites or submitting content to us (whether as part of a competition or otherwise), which for clarity includes without limitation information, comments, photos or other media, you agree that:
      1. You own the copyright in that content and that submitting such content to us does not infringe the intellectual property rights or other rights of a third party.
      2. You retain all of your ownership rights in your content, but you hereby grant us a limited licence to use, store and copy that content and to distribute and make it available on our websites to third parties throughout the world in perpetuity. For clarity, this means we shall have the unrestricted right to use, publish, and otherwise exploit any and all information that you post or otherwise publish on our websites in postings, survey responses, and otherwise, and you hereby waive any claims against us for any alleged or actual infringements of any rights of privacy or publicity, moral rights, or rights of attribution in connection with our use and publication of such submissions.
      3. If any people’s faces are visible in any photos you submit, then you have obtained appropriate consent from all such people.
      4. You shall not post or otherwise publish on our websites any materials that are threatening, libellous, defamatory, or obscene; would constitute, or that encourage conduct that would constitute, a criminal offense, give rise to civil liability, or otherwise violate law; infringe the intellectual property, privacy, or other rights of any third parties; contain a computer virus or other destructive element; contain advertising; or constitute or contain false or misleading statements.
      5. We do not and cannot review all content (including without limitation photos and other media) posted to our websites by users and we are not responsible for such content. However, we reserve the right to refuse to post and the right to remove any content, in whole or in part, for any reason or for no reason.
      6. We will co-operate fully with law-enforcement agencies or legal authorities if requested by such agencies or authorities. We also reserve the right to report illegal or suspicious activity to law-enforcement agencies or legal authorities if it comes across such activity through its own means.
    2. Your liability. You warrant that if you upload and/or submit any such content to us or our websites that such contribution complies with the standards in this Clause 4.A and that you will be liable to us and indemnify us for any breach of that warranty.
    3. Our views and values. The views expressed by other users on our site do not represent our views or values.
    4. Our liability of third party content. We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of our websites.
  5. LINKING TO OUR WEBSITES

    1. You may link to our home page. You may link to our website home pages, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. The website in which you are linking must comply in all respects with the content standards set out Clause 4 of these Terms.
    2. What you cannot do. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link to our websites in any website that is not owned by you. We reserve the right to withdraw linking permission without notice.
    3. No control of third party websites. Where our websites contain links to other websites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those third party websites or resources and we shall have no liability or responsibility for any information published on linked websites, contained in any user submissions published on our websites, or provided by third parties.
  6. LIMITATION OF OUR LIABLIITY

    1. Disclaimer and limitation of our liability. The content and functionality of our websites is provided with the understanding we are not herein engaged in rendering professional advice and services to you. All content and functionality on these websites is provided “as is”, without warranty of any kind, either express or implied, including, without limitation, implied warranties of merchantability and fitness for a particular purpose. We and our third-party content providers make no warranties, express or implied, as to the ownership, accuracy, or adequacy of our website content.
    2. Damage we will not be liable for. Neither us or our third party content-providers shall be liable for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable and whether or not advised of the possibility of such damages or losses arising under or in connection with:
      • our goods and/or services, including use of, or inability to use, our websites;
      • use of or reliance on any content displayed on our websites;
      • loss of profits, sales, business, or revenue;
      • business interruption;
      • loss of anticipated savings;
      • loss of business opportunity, goodwill or reputation; or
      • any indirect or consequential loss or damage.
    3. No limit/exclusion of liability. Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence or any other liability that cannot be excluded or limited by law.
    4. Liability for technological damage. We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.
    5. Limitation of liability when you order from our shop. In any case, our liability shall not exceed a refund of the full amount paid by you when you order from our shop.
  7. SHOP: OUR PRODUCTS

    1. Products may vary slightly from their pictures. The images of the products on our websites are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that a device’s display of the colours accurately reflects the colour of the products. Your product may vary slightly from those images.
    2. Product packaging may vary. The packaging of the product may vary from that shown on images on our websites.
    3. Minor changes to the products. We may change the product:
      1. to reflect changes in relevant laws and regulatory requirements; and
      2. to implement minor technical adjustments and improvements.
  8. SHOP: ORDERING

    1. How we will accept your order. Our acceptance of your order will take place when we email you to accept it, at which point a contract will come into existence between you and us. At our discretion, we reserve the right to also accept orders through any other media, including but not limited to email, phone, in person, etc.
    2. If we cannot accept your order. If we are unable to accept your order, we will inform you of this and will not charge you for the product. This might be because the product is out of stock, because of unexpected limits on our resources which we could not reasonably plan for, because we have identified an error in the price or description of the product or because we are unable to meet a delivery deadline you have specified.
    3. Your order number. We will assign an order number to your order and tell you what it is when we accept your order. It will help us if you can tell us the order number whenever you contact us about your order.
    4. Changing your order. You can modify your order at any time after placing the order and before the order has been dispatched, by emailing sales@glitterify.me.
    5. Payment. We employ only banks, postal system and internationally reputed payment gateways for payment transactions in order to ensure safety and security.
    6. Passwords. You bear full responsibility for all orders and transactions performed using a password. You are advised to keep their password in a safe, secret place away from prying eyes. You are also advised not to write your password down, as this may provide access to unauthorized personnel. We shall not be liable for transactions made by unauthorized parties on your behalf, any accrued or notional financial or non-financial loss incurred, or loss of confidential information due to such activity.
    7. Delivery charges. Prices displayed on product pages on the online shop do not include delivery charges. However, total delivery charges for the order are calculated and displayed during the checkout process before payment for the order is made.
  9. SHOP: CANCELLATION & RETURNS

    1. Cancelling your order. You may end your contract with us if:
      1. You have bought a product that is faulty or mis-described. In this case we will refund you or get the product repaired or replaced or a service re-performed.
      2. You change your mind about the product within 180 days. You have a legal right to cancel your order within 14 days and receive a refund. We go beyond the law and allow you to do so within 180 days. This is explained in more detail below.
      3. We have done something wrong or have told you we are going to do something wrong. If you are ending a contract for a reason set out at (i) to (iv) below the contract will end immediately and we will refund you in full for any products which have not been provided and you may also be entitled to compensation. The reasons are:
        1. we have told you about an error in the price or description of the product you have ordered and you do not wish to proceed;
        2. there is a risk that supply of the products may be significantly delayed because of events outside our control;
        3. we have suspended supply of the products for technical reasons, or notify you we are going to suspend them for technical reasons; or
        4. you have a legal right to end the contract because of something we have done wrong.
    2. How long you have to change your mind. How long you have depends on what you have ordered and how it is delivered.
      1. Have you bought services? If so, you have 14 days after the day we email you to confirm we accept your order. However, once we have completed the services you cannot change your mind, even if the period is still running. If you cancel after we have started the services, you must pay us for the services provided up until the time you tell us that you have changed your mind. You may cancel your order for participating in a course, up to 5 working days before the start of the course. If you cancel less than 5 working days before the course, or fail to show up, we will be entitled to keep (in case you have paid in advance) or claim (in case you haven’t paid) the course fee.
      2. Have you bought goods? If so you have 180 days after the day you (or someone you nominate) receives the goods, unless:
        1. Your goods are split into several deliveries over different days. In this case you have until 180 days after the day you (or someone you nominate) receives the last delivery to change your mind about the goods.
        2. Your goods are for regular delivery over a set period. In this case you have until 180 days after the day you (or someone you nominate) receives the first delivery of the goods.
    3. When you don’t have the right to change your mind. You do not have a right to change your mind for:
      1. services, once these have been completed, even if the cancellation period is still running;
      2. products sealed for health protection or hygiene purposes, once these have been unsealed after you receive them;
      3. any products which become mixed inseparably with other items after their delivery.
    4. How to tell us you want to cancel and end the contract. To end the contract with us, please email sales@glitterify.me. Please provide your name, home address, details of the order and, where available, your phone number and email address.
    5. How we will refund you. Where you are due a refund, we shall refund the entire amount paid by you, by the method you used for payment, within 14 working days of cancellation. However, we may make deductions from the price, as described below.
    6. Returning products after ending the contract. If you end the contract for any reason after products have been dispatched to you or you have received them, you must return them to us. You must post them back to us. The address for return is CsillamVilag Body Art Kft., Szív u. 18. földszint, 1063 Budapest, Hungary, If you are exercising your right to change your mind you must send off the goods within 14 days of telling us you wish to end the contract.
    7. When we will pay the costs of return.
      1. We will pay the costs of return:
        1. if the products are faulty or mis-described;
        2. if you are ending the contract because we have told you of an upcoming change to the product or these terms, an error in pricing or description, a delay in delivery due to events outside our control or because you have a legal right to do so as a result of something we have done wrong; or
      2. In all other circumstances (including where you are exercising your right to change your mind) you must pay the costs of return.
    8. Deductions from refunds. If you are exercising your right to change your mind:
      1. We may reduce your refund of the price (excluding delivery costs) to reflect any reduction in the value of the goods, if this has been caused by your handling them in a way which would not be permitted in a shop. If we refund you the price paid before we are able to inspect the goods and later discover you have handled them in an unacceptable way, you must pay us an appropriate amount.
      2. The maximum refund for delivery costs will be the costs of delivery by the least expensive delivery method we offer. For example, if we offer delivery of a product within 3-5 days at one cost but you choose to have the product delivered within 24 hours at a higher cost, then we will only refund what you would have paid for the cheaper delivery option.
      3. Where the product is a service, we may deduct from any refund an amount for the supply of the service for the period for which it was supplied, ending with the time when you told us you had changed your mind. The amount will be in proportion to what has been supplied, in comparison with the full coverage of the contract.
    9. When your refund will be made. We will make any refunds due to you as soon as possible. If you are exercising your right to change your mind then:
      1. If the products are goods, your refund will be made within 14 days from the day on which we receive the product back from you.
      2. In all other cases, your refund will be made within 14 days of your telling us you have changed your mind.
  10. SHOP: PRODUCTS & DELIVERY

    1. Damage during transportation. If the product is damaged during transportation, you must refuse to accept the delivery, and ask that it be returned to us. In this case, you must also send us a damage report letter signed by an employee of the shipping company, in order to obtain a refund or replacement.
    2. Your obligation to inspect the goods. It is your responsibility to check the integrity of the products immediately upon delivery. If an order is delivered damaged or with quality issues, you must inform us through the Return functionality in the online shop within 24 hours of delivery/receipt. Thereafter, you must return these damaged goods to the seller at “CsillamVilag Body Art Kft., Szív u. 18. földszint, 1063 Budapest, Hungary,” within 5 working days. We shall not be obliged to investigate the matter if informed beyond the 24 hour timeframe. If our investigation concludes that the claim is correct, our liability shall be limited to refund of the amount paid by you. We shall not be liable for any loss of business, or other accrued or notional financial or non-financial loss. We do not bear any responsibility for incomplete or incorrect information provided by the customer in relation to order delivery, returns, or refunds.
    3. Dispatch times. Most in-stock items are usually dispatched within 48 hours of receipt of full payment. However, in rare cases, dispatch of these items might take up to 21 working days after receipt of payment. Dispatch of out-of-stock items may take significantly longer.
    4. Delivery times. The delivery time is a combination of processing time (till dispatch) and transportation time, which is dependent on the carrier. If the products are one-off services we will begin the services on the date agreed with you during the order process. The estimated completion date for the services is also as told to you during the order process. If a delivery date or date-range is indicated by us on a product page, order email, or other communication, then this is indicative “expected” date provided for the convenience of the customer, and is not a promised delivery date and is not binding in any way.
    5. When we process and dispatch orders. Orders shall be processed and dispatched on weekdays; orders placed during weekends, public holidays, or company holidays shall be processed on or after the next working day.
    6. If your product is not in stock. If all or part of an order is not in stock, we shall inform you via email, indicating the expected dispatch date. We reserve the right to send parts of the order as they become available, and are not obliged to send the whole order in one package.
    7. Where you request quick delivery. If you request us to dispatch the order quickly in order to meet a target delivery date, we will only accept any such request strictly on best effort basis, without any liability for the consequences of any delays.
    8. Delivery fees. We may charge you a shipping fee for using any or all modes of delivery. Shipping fees are dependent on type of delivery (standard, expedited, etc.), weight & value of order, and delivery location. These charges can vary based on market conditions and the rate list(s) of the carrier(s). The latest applicable delivery charges are always available on our website. The delivery fee shall always be displayed in the online shop during the checkout process, before you pay for the order.
    9. We are not responsible for delays outside our control. If our supply of the products is delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. Provided we do this we will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us to end the contract and receive a refund for any products you have paid for but not received. You also cannot claim from us any compensation for delays caused by you, the shipping company, or other force majeure conditions.
  11. SHOP: PAYMENTS

    1. How you must pay. We may accept one or more methods of payment. A list of these methods of payment is available on our website. We reserve the right to add or remove available methods of payment without notice.
    2. Extra charges. We may charge you a fee for using any or all methods of payment.
    3. When you must pay. You must make payments for all orders, including shipping fee and payment method fee, in advance (except in the case of Cash on Delivery orders). We will process orders only after receipt of full payment.
    4. We can charge interest if you pay late. If you do not make any payment to us by the due date we may charge statutory interest to you on the overdue amount. This interest shall accrue on a daily basis from the due date until the date of actual payment of the overdue amount, whether before or after judgment. You must pay us interest together with any overdue amount.
    5. Invoices. We will include a hardcopy invoice in the shipment. The online checkout process shall specify amount payable, and should be considered an invoice for all practical purposes. You may use a printout of the online shop checkout, if needed.
    6. Our right to end the contract if you do not pay. We reserve the right to cancel any order, with no recourse, if full payment is not received within 14 working days of placement of the order.
  12. DIRECTORY LISTINGS

    1. By accessing, using, registering on, subscribing to, or posting on any listing areas on our websites (“directories”), including but not limited to the painter search directory and the model search directory, you agree to the following terms:
      1. Responsibility for minors. You must take full responsibility where you list a minor on our directories and must comply with the following terms:
        1. If you are listing a minor you must be the minor’s parent or legal guardian.
        2. Individuals who are aged under 13 may not have a registered profile on our directories.
        3. Where you register a minor, any breach of these terms by the minor is deemed to be a breach by you.
        4. You or a minor registered by you are not permitted to upload images of an adult or inappropriate nature. From time to time, we may advise you of other policies or conditions that apply to the profiles of minors. You must comply with those.
      2. True representation. The persons listing themselves or their minors on these directories undertake to represent themselves (or their minors) truly, accurately, and in good faith.
      3. Removal of listings. The persons listing themselves or their minors on these directories may be delisted for any reason or no reason.
      4. Your information. If you list yourself or your minor on a directory, please consider that it may be impossible to completely remove any information posted on the internet, including any information provided on the directory. Conversely, we reserve the right to publish, not publish or remove any information provided by you in any media for any purpose. We shall not be liable for any accrued or perceived, loss, misfortune, pain or suffering, financial or non-financial, caused by initial or continued public appearance, or non-appearance of information provided by you.
      5. Safety when contacted. If you are contacted by a potential client (whether a person or company) who has or claims to have found you via our directory, please use your best judgement in terms of further interactions with such person or company. Similarly, if you find a professional via our directory, please use your best judgement in terms of further interactions with such person or company. You should always ask for references and check their identity. If you are not comfortable with making contact please do not. We shall not be liable for any accrued or perceived loss, damage, misfortune, pain or suffering, financial or non-financial, caused by your interactions with such person or company, their actions, inactions, or misrepresentations.
      6. Strictly prohibited uses. You may not use our directory services in any way if you have ever been convicted of a violent or sexually related criminal offence or if you have previously been banned from using our services or are associated with someone who is banned from using our services. You must not use our directories for the purpose of harming or attempting to harm adults or minors in any way.
  13. CALENDAR

    1. Information provided on the calendar and disclaimer. The information provided in the calendar is for information purposes only and is provided “as is” with the understanding that we are not engaged in rendering professional advice and services to you. We and our third party content providers make no warranties, express or implied, as to the ownership, accuracy, freshness, adequacy, relevance, or importance. We shall have no liability or responsibility arising from behaviour, information, misinformation, functioning, malfunctioning, or non-functioning of the calendar.
  14. QUIZZES, GAMES & CONTESTS

    1. In case of contradiction between these Terms and any terms published on any contest page on our websites, the terms on the contest page shall prevail.
      Quizzes, games, and contests are offered “as is”, and judges’ decision is final. There are no appeals procedure or re-consideration of the results.
    2. We shall not be liable for any accrued or perceived loss, misfortune, pain or suffering, financial or non-financial, caused directly or indirectly by the prizes awarded for these contests.
    3. While the contests are open to public, access to them cannot be claimed as a right. We reserve the right to prevent your participation in the contests, or reject any or all entries, for any or no reason.
  15. GENERAL

    1. We may transfer this agreement to someone else. We may transfer our rights and obligations under these terms to another company or organisation.
    2. You need our consent to transfer your rights to someone else. You may only transfer your rights or your obligations under these Terms to another person if we agree to this in writing.
    3. Nobody else has any rights under this contract (except someone you pass your guarantee on to). This contract is between you and us. No other person shall have any rights to enforce any of its terms.
    4. If a court finds part of this contract illegal, the rest will continue in force. Each of the paragraphs of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
    5. Even if we delay in enforcing this contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these Terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date. For example, if you miss a payment and we do not chase you but we continue to provide the products, we can still require you to make the payment at a later date.
    6. These Terms and its subject matter and its formation, are governed by Hungarian law and the courts of Hungary will have non-exclusive jurisdiction. However, in the event of a dispute, as a first recourse, the parties shall attempt to settle disputes among themselves.

These T&Cs were last updated on October 11, 2015.